目的:探究PDCA循环管理模式对老年精神疾病患者跌倒发生率的影响。方法:杭州市第七人民医院精神科自2014年1月开始实施PDCA循环管理模式,从实施前后收治的老年精神疾病患者者各随机抽取120例作为研究对象。实施之前收治的患者采用常规的护理方法,将这些患者作为对照组。实施之后收治的患者采用PDCA循环管理模式,将这些患者作为观察组。比较分析两组患者护理的满意度与跌倒的发生率。结果:观察组患者的护理满意度明显高于对照组,差异显著具有统计学意义(P<0.05)。且观察组患者跌倒发生率明显低于对照组,差异显著具有统计学意义(P<0.05)。结论:PDCA循环管理模式对老年精神疾病患者临床效果显著,能够有效的降低跌到发生率,对于提高患者的护理满意度有着重要的意义。 Objective: To investigate the impact of PDCA cycle management on the incidence of falls in elderly patients with mental disorders. Methods: The psychiatric department of the 7th People’s Hospital of Hangzhou implemented the PDCA cycle management mode from January 2014, and randomly selected 120 patients with senile mental illness before and after the implementation as the research object. Patients who were admitted prior to the procedure were given routine care and these patients were included as controls. Patients who were treated after the procedure were treated with the PDCA circulatory management model and these patients were taken as observation group. A comparative analysis of two groups of patients satisfaction with the incidence of nursing and the incidence of falls. Results: The nursing satisfaction of the observation group was significantly higher than that of the control group, the difference was statistically significant (P <0.05). The incidence of fall in the observation group was significantly lower than that in the control group, the difference was statistically significant (P <0.05). Conclusion: The PDCA cycle management model has significant clinical effect on elderly patients with mental illness, which can effectively reduce the incidence to fall, which is of great significance for improving patient satisfaction.