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本文以CNKI和WOS收录的2003—2017年开放式创新文献为研究对象,运用可视化工具Citespace II进行知识图谱分析,并进一步将基于价值创新视角的文献进行图谱内容分析,梳理了服务型企业内部价值创造、与合作方价值协同、与顾客之间价值共创、网络平台价值融合的开放式创新模型的横向图谱,且从中英文文献趋势总结了服务型企业开放式创新趋势的纵向图谱。构建并分析了包含企业的外部系统、内部系统以及基于众包模式的运行机制三大模块的服务型企业开放式创新模型。
This article takes CNKI and WOS open innovation literature from 2003 to 2017 as the research object, uses the visualization tool Citespace II to carry on the knowledge map analysis, and further analyzes the content of the documents based on the value innovation perspective, combs the internal value of service-oriented enterprises Creating and cooperating with the partners, creating a horizontal map of the open innovation model with the value creation of the network and the value of the network platform, and summarizing the longitudinal map of the open innovation trend of service-oriented enterprises from the trend of the Chinese and English literature. This paper constructs and analyzes the open innovation model of service-oriented enterprises including the external system of the enterprise, the internal system and the operation mechanism based on crowdsourcing mode.