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事由:汽车有瑕疵,商家在出售时应当履行告知义务,然而,有些不诚信的商家,故意隐瞒了这些瑕疵。近日广州市消委会公布的2013年汽车消费投诉中显示,此类投诉为数不少。杜先生在一家4S店买了一辆黑色小轿车,几天后,杜先生将车送到洗车场清洗,才发现汽车的引擎盖与车身颜色明显有偏差。他认为,汽车有可能是引擎盖被刮蹭过,后补喷了漆。然而4S店的答复却是“车已被提走,出现这种情况概不负责”。专家表示,消费者有知情权,汽车有瑕疵,商家在出售时应当履行告知义务。然而,汽车商家故意隐瞒了这些
The reason: the car has flaws, businesses should be informed of the obligation to sell, however, some dishonest business, deliberately concealed these flaws. Recently, the Guangzhou Consumer Council announced in 2013 consumer complaints in the car shows that a large number of such complaints. Mr. Du bought a black car in a 4S shop. A few days later, Mr. Du sent the car to the car wash for cleaning, noting that there was a clear deviation between the car’s hood and body color. In his opinion, the car may have been scratched over the hood, after the spray paint. However, 4S shop reply is “car has been withdrawn, there is no responsibility for this situation ”. Experts said that consumers have the right to information, defective cars, businesses should be informed of the obligation to sell. However, car dealers deliberately concealed these