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当前,俄罗斯、巴西、韩国、澳大利亚等大部分新兴市场国家已经基本形成金融消费权益保护的一个整体框架,涵盖了法律保障、专职机构、金融教育和争议解决等诸多方面。中国作为新兴市场国家之一,在金融市场的发展水平、金融消费环境及权益保护等方面和其他新兴市场国家具有相似性。为此,有必要借鉴其他新兴市场国家在金融消费权益保护方面的做法和经验,推进我国金融消费者权益保护工作。
At present, most emerging market countries such as Russia, Brazil, South Korea and Australia have basically formed a holistic framework for the protection of the rights and interests of financial consumers, covering many aspects such as legal guarantees, full-time agencies, financial education and dispute resolution. As one of the emerging market countries, China has similarities with other emerging market countries in terms of its level of development in the financial markets, its environment for financial consumption and the protection of its rights and interests. Therefore, it is necessary to draw lessons from other emerging market countries in the protection of financial consumer rights practices and experience to promote China’s financial consumers rights protection.