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从三个方面概括了馆员与读者之间的情义,提出了图书馆员尤应为培育这种“情义”舍得付出心血、花费力气,因为这既是优化服务效果的需要,也是建设和谐社会的需要。
This article summarizes the sentiment between librarians and readers from three aspects and puts forward that librarians are willing to devote much effort and effort to foster this kind of “affection” because it is not only the need to optimize the service effect but also the construction of harmony Social needs.