绩效评价作为一种新型的管理手段被广泛应用于企业、政府、教育等领域。近几年随着社会各领域对效率与效果的追求,图书馆、档案馆、博物馆这些公共文化服务机构也不得不应用绩效评价来审视、监督、改进和提升服务水平和服务效率,并向社会证明自身的社会价值。公共档案馆作为公共文化服务机构的重要组成部分,因其工作的“保密性”和对政府的从属性而无法像图书馆和博物馆一样充分发挥其知识文化信息服务的功能。因此,档案机构一直以档案信息的“保 Performance evaluation as a new type of management tools is widely used in business, government, education and other fields. In recent years, with the pursuit of efficiency and effectiveness in all fields of society, libraries, archives, museums and other public cultural service organizations also have to apply performance appraisal to examine, monitor, improve and enhance their service levels and service efficiency, Prove their own social value. Public archives, as an important part of the public cultural services, can not give full play to their knowledge and cultural information services as libraries and museums because of the ”confidentiality“ of their jobs and their dependence on government. Therefore, the file agency has been to file information ”Paul