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公众在无法获取合法有用的绩效信息时,风险感知就要建立在信任的基础之上。公用资源困境具有免费搭便车效应,因此在公用资源治理中信任的作用特别明显。环境风险沟通的信任分为群体内信任和群体间信任。TCC模型研究表明人们更愿意依附群体,群体成员相互信任,共同承担责任。不同群体成员存在一种类似于民族优越感的隐情,民族优越感的层次影响公众群体对风险信息的关注与信任程度。
When the public can not obtain legitimate and useful performance information, risk perception should be based on trust. Public resource dilemma has free ride effect, so the role of trust in public resource management is particularly obvious. Trust in environmental risk communication is divided into trust within groups and trust among groups. TCC model research shows that people are more willing to rely on groups, members of the community trust each other and share responsibility. The members of different groups have a similar hidden feeling of ethnocentrism. The level of ethnocentrism affects the public’s concern and trust in risk information.