随着网络信息时代的到来,各行各业对计算机的使用也日益普遍,然而在计算机的实际使用过程中出现故障的情况时有发生。为了减少计算机故障带来的巨大经济损失,也为了增加计算机的使用寿命,对计算机维护人员的技术要求越来越高。基于此,探讨计算机实际维护过程中的注意事项,硬件和软件常见的故障以及分析处理办法。 With the advent of the Internet information age, the use of computers by various trades and occupations is also increasingly common, however, failures occur during actual use of the computer. In order to reduce the enormous economic losses caused by computer failures and to increase the service life of computers, the technical requirements for computer maintenance personnel are getting higher and higher. Based on this, we discuss the precautions in actual computer maintenance, the common faults of hardware and software, and the methods of analysis and treatment.