信访是公民的基本权利,是民众在既有制度框架下实现的合法自救。党和政府设立信访局就是给老百姓提供一个讲话的地方。信访部门就是最直接联系群众、最直接倾听群众意见、最直接为群众排忧解难的部门,是真正想群众之所想、急群众之所急、解群众之所需的部门,一定意 Petition is the basic rights of citizens, is the people in the existing system to achieve the legal self-help. The establishment of letters and visits bureau by the party and the government is the place where people are given a speech. The petition department is the department that most directly contacts with the masses and directly listens to the opinions of the masses and directly solves problems for the masses. It is the department that really wants the masses to think and urgently needs the masses to solve their needs.