随着社会经济的不断发展,人们在生活中面临的各种各样的压力也越来越多,旅游作为一种很好的缓解压力,舒缓心情的方式,成为人们生活中越来越重要的一部分。各地方政府为了满足人民生活发展的需要开始重视培养旅游管理专业的应用型人才来积极发展旅游。掌握导游服务程序与规范、导游带团、讲解、心理服务能力和特殊问题的处理及应变能力。《导游业务》主要面向高职高专学生,以职业应用能力为设计主体,具有明确的行业导向性,实际应用性强。 With the continuous development of social economy, people are facing more and more various pressures in their daily lives. As an excellent way to relieve stress and relieve mood, tourism becomes an increasingly important part of people’s lives . In order to meet the needs of the development of people’s life, all local governments began to attach importance to training application-oriented talents in tourism management to actively develop tourism. Master the tour guide service procedures and norms, guided tours, explain, psychological service capabilities and special problems handling and adaptability. The “guide business” is mainly aimed at students in higher vocational colleges. With the professional application ability as the main body of design, it has a clear industry orientation and practical application.