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喜欢旅游的人和经常出差的人都会为宾馆“12点结账”的行规而苦恼,因为他们有时会因各种原因不能准时退房,往往要被宾馆饭店多收一定的房费。有消费者认为这种规则实际上是侵害了消费者的合法权益。6月16日,北京市消协就国内宾馆饭店现行的“12点结账”公开发表评论,称这一做法违反“自愿、平等、公平、诚实信用,遵守公认的商业道德”的市场交易原则,有损消费者权益。一时间,掀起轩然大波,引起社会广泛争议。
Those who like traveling and those who travel on a lot of occasions will be distracted by the rules of hotel “12:00 checkout” because they sometimes can not check out on time because of various reasons, and often they have to charge a hotel room hotel for a fee. Some consumers think this rule is actually against the legitimate rights and interests of consumers. On June 16, Beijing Consumers Association made a public comment on the existing 12-point check-out of domestic hotels and restaurants and claimed that this practice violated the principle of “voluntary, equal, fair, honest and creditworthy, observing generally accepted business ethics” The principle of market transactions, undermine the rights and interests of consumers. For a time, set off an uproar, causing widespread social controversy.