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作为国内首家中外合资的保险公司,中宏人寿保险的保费收入已经连续三年翻番增长了。进入 WTO 之后,中宏的公司口号已经从去年的“客户服务”转变为“人才和系统”,没有好的人才,公司的服务与业务都很难发展,而系统则是支持高品质服务的基础。那么被中宏人视为左右手的这套系统究竟如何呢?
As the first Sino-foreign joint venture insurance company, China Life Insurance premium income has doubled for three consecutive years of growth. After entering the WTO, the macro company’s slogan has been transformed from last year’s “customer service” into “talent and system”. Without good people, the company’s service and business are hard to develop, while the system is the basis for supporting high-quality service . So what is this system that the macro is regarded as a right-hand man?