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目前,我国电信企业普遍实施绩效管理方法,以辅助公司的战略实施。其中最主要的做法就是根据公司的战略目标设计一系列绩效考核指标(KPI)与奖罚机制,以引导各岗位员工朝公司确定的方向努力。笔者在此根据本公司的实际情况对电信企业实施绩效管理的做法进行简要介绍,以期为电信行业提供一些借鉴和启示。1、绩效指标的设置。绩效指标的设置是绩效管理的关键环节,也是电信企业深化绩效管理的重点。电信企业的绩效考核指标分为部门绩效指标和员工绩效指标。部门绩效指标是公司与部门通
At present, China’s telecommunications companies generally implement performance management methods to assist the company’s strategic implementation. One of the most important is to design a series of performance evaluation indicators (KPIs) and rewards and punishments according to the company’s strategic objectives so as to guide employees in all positions toward the direction determined by the company. According to the actual situation of this company, the author introduces the practice of performance management of telecommunication enterprises briefly, in order to provide some references and enlightenment for the telecommunication industry. 1, the performance indicators set. The setting of performance indicators is a key part of performance management and also the focus of telecom enterprises in deepening performance management. Telecom performance indicators are divided into departmental performance indicators and employee performance indicators. Departmental performance indicators are company and departmental links