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2012年,调查组在北京大学第一医院、北京大学第三医院、北京大学人民医院和首都医科大学附属北京友谊医院4家医院内,对296名门诊患者、143名住院患者和70名医生进行了有关医患关系的问卷调查。希望通过我们的调查,找到打开和谐医患关系之门的钥匙。等待时间过长沟通时间过短门诊患者主要反映等待时间过长、诊疗时间过短(见图1～3)。67.1%的患者等待时间在1小时以上,而过半
In 2012, the survey team conducted 296 outpatients, 143 inpatients and 70 doctors at 4 hospitals in Peking University First Hospital, Peking University Third Hospital, Peking University People’s Hospital and Beijing Capital Medical University Affiliated Beijing Friendship Hospital Questionnaire about doctor-patient relationship. We hope that through our investigation, we will find the key to opening the door to harmonious relations between doctors and patients. Waiting time is too long communication time is too short Outpatient mainly reflects the waiting time is too long, the treatment time is too short (see Figure 1 ~ 3). 67.1% of patients waiting for more than 1 hour, while more than half