西安陕鼓动力股份有限公司(以下简称“陕鼓”)是生产轴流压缩机和高炉煤气能量回收发电装置(TRT)的大型成套装备集团企业。“零缺陷”思想是美国质量管理大师克劳士比提出来的。“零缺陷”思想的四个原则是:质量就是符合要求;质量系统的核心在于预防;质量的工作准则是零缺陷;质量是用不符合要求的代价(PONC)衡量的。近几 Xi’an Shaanxi Drum Power Co., Ltd. (hereinafter referred to as “Shaanxi Drum”) is a large-sized complete set equipment enterprise that produces axial compressor and blast furnace gas energy recovery power generation unit (TRT). “Zero defect ” idea is put forward by the United States quality management guru Clovis. The four principles of zero-defect thinking are: Quality is what meets requirements; Quality system is at the core of prevention; Quality guidelines are zero defects; Quality is measured by the nonconforming cost (PONC). Recent