公共服务是公共服务的治理者、服务供应者、服务生产者、服务消费者四类主体之间的互动过程。本文通过对公共服务中主体角色的细分,探讨了公共服务过程中多元主体的互动关系。文章结合公共服务中的责任、权限、运行机制等制度安排以及与特定制度安排相适应的公共服务政策及工具体系,对我国公共服务的现状及将来的发展进行了研究。 Public service is the interactive process between the four main bodies of public service governors, service providers, service producers and service consumers. Through the subdivision of the main role of public service, this paper explores the interactive relationship among multiple subjects in the process of public service. This paper studies the current situation and future development of public service in our country with the institutional arrangement of responsibility, authority and operating mechanism in public service and the public service policy and system in line with the specific institutional arrangement.