近来 ,国内有不少港口企业正在盛行一种“承诺”风。诸如中层干部末位淘汰承诺、客户服务承诺、货物快运承诺、杂货堆放保质承诺等 ,真可谓五花八门 ,应有尽有。从其内容上看 ,这些承诺大都对港口的快速发展和正规化管理有利。不论是提高办事效率、强化优质服务 ,还是激励广大 Recently, many domestic port enterprises are enjoying a “commitment” of wind. Such as mid-level cadres and the bottom out commitments, customer service commitments, express cargo promises, pledges pledged commitment to quality, really varied, everything. In their content, most of these commitments are beneficial to the rapid development and formalization of ports. Whether it is to improve efficiency, strengthen the quality of service, or inspire the vast