有线电视是取之于民、用之于民的社会公益事业。用户收视质量好坏直接关系到有线电视的生存和发展,因此,对用户收视质量进行跟踪调查是台站的重头工作。这是因为: 第一,从有线电视全局看,收视质量关系到事业兴衰。提高用户收视质量是台站开展其它工作的前提,它与宣传、增加用户、维修有着密切的联系。通过调查,可以知道设施的状况,为加装用户提供依据,为维护提供线索;可 Cable television is based on the people, the public welfare use of the public. The quality of the user ratings is directly related to the survival and development of cable television, therefore, tracking the quality of user ratings is the station’s top job. This is because: First, the overall quality of viewing depends on the rise and fall of the business from the perspective of cable television. Improve user ratings quality is the station to carry out other work on the premise, it and publicity, increase users, maintenance is closely linked. Through the survey, we can know the status of the facilities to provide additional basis for users to provide clues for maintenance;