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卫生保健优质服务是医院服务工作中的一个重要组成部分。这项服务的实施,必须建立在对患者、家属调查研究,加强职工道德行为教育及有效的机制改革基础之上。
Health care quality services are an important part of hospital service work. The implementation of this service must be based on investigating and researching patients and their families, strengthening employee moral behavior education and effective mechanism reform.