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目的:分析总结外科护理工作中的安全隐患,制定防范措施并进行评价。方法:回顾以往外科护理工作中存在的问题,主要包括医嘱执行不到位、护理责任意识不强、护士培训工作不足、服务理念跟不上、法律意识相对单薄等问题,针对这些问题制定了一系列防范措施,强调加强与医师之间的协作关系、提高工作责任心、加强综合培训、学会换位思考、加强法制知识学习等,全面提高护理服务质量。结果:自实施防范措施后,外科护理工作风险事件发生率从之前的2.31%降为了0.36%,患者的护理满意度从之前的89.43%提升到了99.11%,差异显著(P<0.05)。结论:外科护理工作中存在一定的安全隐患,应当提高护理服务意识,强调风险防范意识,从制度上改善,提高护士的工作责任心,从而实现护理质量的提高。
OBJECTIVE: To analyze and summarize the potential safety problems in surgical nursing work, formulate preventive measures and evaluate them. Methods: To review the problems in the past surgical nursing work, including the problems such as the inadequate implementation of doctor’s advice, lack of awareness of nursing responsibility, inadequate training of nurses, lack of adherence to service concept and relatively weak legal awareness, etc. A series of questions were formulated in response to these problems Preventive measures, emphasizing the strengthening of collaboration with physicians, to improve the sense of responsibility, strengthen comprehensive training, learn empathy, and strengthen knowledge of legal knowledge, and comprehensively improve the quality of nursing services. Results: The incidence rate of surgical nursing work risk events was 0.36% from the previous 2.31% and the satisfaction rate of patients’ care increased from 89.43% to 99.11% after the implementation of preventive measures (P <0.05). Conclusion: There are some potential safety problems in surgical nursing work. Nursing service awareness should be raised. Awareness of risk prevention should be improved. Institutional improvement should be made to improve the work responsibility of nursing staff so that nursing quality can be improved.