为什么战役期间获得全胜,然后又恢复到战役前的状态？是因为没解决根本问题。客户服务引出的战役某电器总公司为客户提供电器产品和售后服务。最近公司下属客户服务中心的曲总经理感到很郁闷,客户对公司的投诉很多,电器的安装、维修都有问题。公司的客户服务经理米先生匆忙地走进曲总的办公室: “曲总,我们最近的工作太成问题了,接电话的员工经常被 Why won the battle during the victory, and then returned to the state before the battle? Because it did not solve the fundamental problem. Customer Service Leads to the Battle of a Electric Corporation to provide customers with electrical products and after-sales service. Recently the company's customer service center song general manager felt very depressed, many customers complained to the company, electrical installation, maintenance have problems. Mr. Mi, the company's customer service manager, hurriedly walked into Qu's office: "Qu, General, our recent job is a problem. The employees who answer the phone are often