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《社会保障“十二五”规划纲要》明确提出要加快社会保障规范化、信息化、专业化建设步伐,提高管理服务水平。完善专业标准,规范业务规程,整合经办资源,提升管理手段,近年,江苏省无锡市社保经办推进前台服务全能化、服务平台网络化、服务手段多样化,在提高经办服务质量的同时,也给参保人员带来了更多的方便。
The “Social Security” “Twelfth Five-Year Plan” clearly states that it is necessary to speed up the pace of standardization, informatization and specialization of social security and raise the level of management and service. In recent years, Wuxi City, Jiangsu Province, Social Security Office to promote the forefront of service alone, the network service platform, diversification of service tools, while improving service quality at the same time , But also to the insured staff has brought more convenience.