论文部分内容阅读
医院消毒供应中心的工作质量直接关系到医疗、护理、教学、科研、防疫各项工作的开展以及病人的安危。消毒供应中心人员职业素质教育指消毒供应中心人员接受以“全程服务程序化、文明用语规范化”为内容的素质教育培训,把工作环节中无形的、难以控制的语言和行为加以统一与规范,用授课、演示、电教等多种方式集中训练,从而使消毒供应中心人员的各项操作过程规范化、程序化,方便管理者控制和检查。要对消毒供应中心人员进行集中的理论授课和强化训练,形成一套职业素质的教育方法,提高服务质量,要加强管理,提高消毒供应质量,提高服务理念,确保患者满意。要预防院内交叉感染,提高医院的经济效益与社会效益。
The work quality of the hospital’s disinfection and supply center is directly related to the development of medical, nursing, teaching, scientific research and epidemic prevention and the safety of patients. Disinfection Supply Center staff occupational quality education refers to disinfecting supply center personnel receiving quality education training that is based on the content of “full service proceduralization and standardization of civilized terms” to unify and standardize the intangible and uncontrollable language and behavior in the work process. The training is conducted in various ways such as lectures, demonstrations, and audio-visual education, so that the operation procedures of the disinfection supply center personnel can be standardized and proceduralized to facilitate the control and inspection of the managers. It is necessary to provide centralized theory teaching and intensive training to personnel of the disinfection supply center to form a professional quality education method and improve service quality. It is necessary to strengthen management, improve the quality of disinfection supplies, improve service concepts, and ensure patient satisfaction. It is necessary to prevent cross-infection in hospitals and improve the economic and social benefits of the hospital.