建立一套“事前”预防体系,并在医院建立临床知情决策中心与之相配合,能够进一步尊重患者自主权,为医患双方建立良好的信息交流渠道。它是建立现代契约—合作型医患关系的必要条件,有利于双方进行真诚的交流,有利于医疗纠纷的防范和处理,有利于医疗服务质量的提高。在国外有医疗工作者、临床心理师、社工、志愿者、牧师,为患者提供“心、身、社、灵”的全方位关怀,但国内目前还 Establishing a set of prevention system in advance and establishing a clinically informed decision-making center in the hospital will be able to further respect patient autonomy and establish a good communication channel for both doctors and patients. It is a necessary condition for the establishment of a modern contract-cooperative relationship between doctors and patients. It is conducive to sincere exchanges between the two parties and is conducive to the prevention and treatment of medical disputes, and is conducive to the improvement of the quality of medical services. In foreign countries, there are medical workers, clinical psychologists, social workers, volunteers and pastors who provide all-round care for patients with “heart, body, society and spirit.” However,