本刊讯（宁波市卫生局通讯员金美君）宁波市各级卫生防疫部门近年来把实施“形象工程”建设作为一项重要内容来抓。从“优化服务环境、提高服务质量”入手，陆续推出一系列方便群众、改善服务态度、提高服务质量、树立良好社会形象的新举措。 宁波市卫生防疫站推行了“首问负责 This publication (Ningbo Health Bureau correspondent Jin Meijun) The health and epidemic prevention departments at all levels in Ningbo have taken the implementation of the “image project” as an important content in recent years. Starting from “optimizing the service environment and improving service quality”, we have successively launched a series of new measures to facilitate the masses, improve service attitudes, improve service quality, and establish a good social image. Ningbo City Health and Anti-epidemic Station launched the “first question