实施背景供电所作为最小的营销服务单元,是供电企业服务客户的窗口和桥头堡。地方经济的飞速发展,对供电企业践行社会责任提出高要求。陕西特有的国电与地电并存的架构,导致各个地区电力市场竞争极为激烈。供电所作为市场营销系统的末梢,能直接感触到市场发展的变化。陕西地电榆阳区供电分公司在集团公司实施公司化改造的大背景下,强化以市场和客户为中心的服务理念,深化供电所层面的改革,完善和优化供电 Implementation Background As the smallest marketing service unit, power supply companies serve as a window and bridgehead for service customers. The rapid development of local economy places high demands on the practice of social responsibility of power supply enterprises. The unique structure of Shaanxi Power Grid and the co-existence of geoelectricity has led to fierce competition in various regions of the electricity market. Power supply terminal as the marketing system, can directly feel the changes in market development. Under the backdrop of the corporatization and transformation of the group companies, the power supply branch of Shaanxi Yudean District strengthens the service concept centered on the market and customers, deepens the reform at the power supply level, and improves and optimizes the power supply