坦率地讲,传统百货零售商在零售供应链管理方面还没有很多的实践和经验,因为目前传统百货店仍以联营为主,零售商并没有真正涉及与其上游品牌商的供应链管理。但在ERP、CRM方面已经做了很多工作,即在关注内部经营和下游客户的管理方面做得比较成熟。 Frankly speaking, traditional department store retailers have not had much experience and experience in retail supply chain management because the traditional department stores are still mainly affiliated businesses. Retailers are not really involved in supply chain management with their upstream counterparts. However, a lot of work has been done on ERP and CRM, which means that it is more mature in focusing on the management of internal operation and downstream customers.