人性化管理是以人为本的管理,在医院的管理中,应以人为中心,采取有效的举措积极倡导人性化服务,让病人得到全面的照顾。本文介绍了人性化服务的内涵、意义以及加强人性化服务的措施与方法。 Humanized management is people-oriented management. In the management of the hospital, we should take people as the center and take effective measures to advocate humane service so that patients can receive comprehensive care. This article introduces the connotation and significance of humanized service as well as measures and methods to strengthen humanized service.