“以前很多客户存在一个误区:一提到 CRM,就直奔数据仓库,实际上目前很多企业都缺乏一个运营型的CRM 系统。从实际经验看,我认为,客户还是应该先做流程,先将运营型 CRM 做起来,发展到一定程度后,再做分析型 CRM。”合力金桥软件公司(HOLLYCRM)CEO 曲道俊对 CRM 系统的实施提出了自己的见解。曲道俊认为,从功能上 CRM 软件可分为三部分:协 “In the past a lot of customers have a misunderstanding: When it comes to CRM, went straight to the data warehouse, in fact, many companies lack the operating type of CRM system.From the actual experience, I think, customers should still do the process first Operation CRM to do it up to a certain extent, to do the analysis of CRM. ”Hutchison Jinqiao software company (HOLLYCRM) CEO Qu Daojun put forward their own views on the implementation of the CRM system. Tao Jun believes that from the function of CRM software can be divided into three parts: Association