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就业服务是劳动力市场的载体,是建立市场导向就业机制的重要依托。总结国际、国内成功经验,解决就业问题的关键是一靠政策,二靠服务。目前国家制定出台了一系列促进下岗失业人员再就业的政策措施,形成了具有中国特色积极就业政策体系。在就业服务方面,明确了建立和完善公共就业服务制度的方向,并将强化就业服务作为各级党委、政府政绩考核指标之一。下一步主要是发挥劳动力市场作用,强化就业服务,在促进就业上取得实效。为此,劳动保障部培训就业司针对当前部分地区劳动力市场中就业服务体系不完善、运行不畅、管理服务制度不健全、业务工作不规范、就业服务质量和效率不高的情况,组织有关人员研究起草了《关于职业介绍服务中心功能定位方案》、《关于激发劳动力市场活力方案》、《关于职业介绍服务中心内部管理制度建设方案》、《关于职业介绍服务中心服务窗口业务规范方案》和《关于职业介绍服务中心布局设计方案》。本刊自2003年第10期开始连续刊载这些方案,本期刊登的是最后一篇《关于公共职业介绍服务中心服务窗口业务规范方案》,供各地参考。
Employment service is the carrier of the labor market and an important support for establishing a market-oriented employment mechanism. To sum up international and domestic successful experiences, the key to solving the employment problem is to rely on policies and rely on services. At present, the state has enacted and promulgated a series of policies and measures to promote the reemployment of laid-off workers and formed a system of active employment policies with Chinese characteristics. In terms of employment services, we have clearly defined the direction of establishing and improving the system of public employment services, and strengthened employment services as one of the indicators of the performance evaluation of party committees and governments at all levels. The next step is to give full play to the role of the labor market, strengthen employment services and make effective achievements in promoting employment. To this end, the Ministry of Labor and Social Security training and employment department for the current part of the labor market in the employment service system is imperfect, poor operation, management and service system is not perfect, business work is not standardized, employment service quality and efficiency is not high, the organization of personnel It also studied and drafted the Proposal on Functional Orientation of Employment Service Center, Proposal on Motivating Labor Market Vitality, Construction Plan of Internal Management System of Employment Service Center, Business Specification Program of Service Window of Employment Service Center, About employment service center layout design. “ Since the 10th issue of 2003, these programs have been published in succession. This issue is the last one entitled ”Guidelines on Service Specifications of Public Service Centers for Service Providers" for reference.