http://www.mxw.gov.cn/center/view.aspx?ID=19164462015年,民心网大数据库记下了这样一组数据:各级部门依托民心网共办理群众诉求90974件,其中办理群众最满意的五星件56874件,办理反馈率95.93%,群众满意率87.67%。通过对民心网群众举报投诉问题的查处,给予党政纪处分468人,组织处理174人,追究刑事责任65人,治安处罚317人,收缴违规违纪金额 http://www.mxw.gov.cn/center/view.aspx?ID=19164462015 years, the people’s mind big database records such a set of data: people departments at all levels based on public interest 90,974 claims for the masses, which handle The masses were most satisfied with 56,874 five-star pieces, handling feedback rate of 95.93%, the mass satisfaction rate of 87.67%. Through the investigation and handling of complaints and complaints from the people’s mind net, 468 people were punished by the party and government, 174 were handled by the organization, 65 were held criminally responsible, 317 were punished by law and order,