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Imagine you are at a party. During the evening youform impressions about the people around you. Tyroneseems relaxed and even-tempered, Nicole tense andirritable. Dorinda seems open and straightforward, Amyhostile and evasive. Amin seems happy to see you; Sethdefinitely is not. How do you reach these conclusions? Toa surprising extent, you reach them not on the basis of whatpeople say with words, but because of what they saynonverbally-with their posture, gestures, eyes, andfacial expressions. Much the same thing happens in speechmaking.Posture, facial expression, gestures, eye contact-all
During the evening youform impressions about the people around you. Tyroneseems relaxed and even-tempered, Nicole tense andirritable. Dorinda seems open and straightforward, Amyhostile and evasive. Amin seems happy to see you; Sethdefinitely is not. How do you reach these conclusions? Toa surprising extent, you reach them not on the basis of whatpeople say with words, but because of what they saynonverbally-with their posture, gestures, eyes, andfacial expressions. Much the same thing happens in speechmaking. Posture, facial expression, gestures, eye contact-all