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目的:探讨风险管理在呼吸内科护理中的应用效果。方法:2016年1~10月对呼吸内科护士进行护理风险识别、风险分析、强化风险管理等知识进行培训,分析比较实施风险管理前后的患者满意度、护士风险管理能力得分、护理风险事件的发生率。结果:实施风险管理后,呼吸内科的患者满意度、护士风险管理能力均高于实施前(P<0.05),护理风险事件的发生率低于实施前(P<0.05)。结论:将风险管理应用于呼吸内科的护理工作中,可提高呼吸内科护理服务质量,降低护理风险事件的发生率。
Objective: To explore the application of risk management in respiratory care. Methods: From January to October, 2016, we trained nurses in respiratory medicine in risk identification, risk analysis and risk management, analyzed the relationship between patient satisfaction before and after risk management, score of risk management ability of nurses and occurrence of nursing risk events rate. Results: After the implementation of risk management, patient satisfaction and risk management ability of respiratory medicine were higher than those before implementation (P <0.05). The incidence of nursing risk events was lower than before implementation (P <0.05). Conclusion: The application of risk management in the nursing of respiratory medicine can improve the quality of respiratory care services and reduce the incidence of nursing risk events.