我是一名普通的乘务员,叫夏士梅。公交是城市文明的窗口,车厢是个大舞台,我们每天与成千上万的乘客打交道,各人的脾气性格不相同,这就需要我们去融洽乘客与乘务员之间的关系,要干好乘务员的工作是不容易的。我深深地体会到,做一个热心、耐心的人,就会给乘客带来愉快,给社会带来安宁和幸福。 I am an ordinary flight attendant, called Xia Shimei. Bus is the window of urban civilization, carriage is a big stage, we deal with tens of thousands of passengers every day, each of the temper personality is different, which requires us to get along to the relationship between passengers and flight attendants, to do the flight attendant Work is not easy. I deeply understand that being enthusiastic and patient will bring happiness to passengers and bring peace and happiness to the community.