获1986年我省好新闻一等奖的通讯《美好的形象靠自己塑造》(载10月19日《新华日报》,以下简称《美好》)的作者,写的是营业员热情为顾客服务的事。这个题材可以说几乎要被写烂了。好比一块土地,踩踏的人多了,土地过于板结,若不深耕细作,就很难有收获,“颗粒无收”也不是没有可能。《美好》的作 The author of “The Good Image Depends on Myself”, a newsletter that won the first prize of good news in 1986 in our province (Xinhua Daily, Oct. 19, hereinafter referred to as “Fine”), wrote about the enthusiastic salespeople who serve the customers . This theme can be said to be almost written rotten. Like a piece of land, more people stampede, the land is too lax, if not deep plowing, it is difficult to have a harvest, “grain crop” is not impossible. “Beautiful” work