门诊是医院医疗工作和医院面向社会的窗口，是患者接受医疗诊治的第一线，如何加强门诊管理，增加就诊人次，是医院管理者最关心的问题。为加强门诊管理，我院从１９９８年初开始，在门诊部设立主任值班岗，收到了较好的成效。一、设立门诊主任值班岗的做法（一）医院办公室负 Clinics are the window of hospital medical work and hospitals facing the society. They are the first line for patients to receive medical treatment. How to strengthen outpatient management and increase the number of visits is the issue that hospital administrators are most concerned about. In order to strengthen outpatient management, our hospital has been in charge of the establishment of the director’s duty post in the outpatient department since the beginning of 1998 and has received good results. First, the establishment of outpatient director on duty practice (a) the hospital office is negative