本文采用乘客满意度调查、标准比对分析和实地调查等方法对DB11/T657.2-2009的实施情况进行评估,分析北京市轨道交通客运标志的现实需求以及该标准存在的问题,为标准的进一步修订完善提出了建议并被采纳。 This paper evaluates the implementation of DB11 / T657.2-2009 with the methods of passenger satisfaction survey, standard comparison analysis and field survey, and analyzes the actual needs of Beijing rail transit passenger signs and the existing problems of the standard, as the standard Further amendments and suggestions made and adopted.