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目的探讨护患沟通对患者康复的意义。方法分析临床护患沟通障碍存在的原因,并针对这些原因提出护士在日常工作中应注意的事项,论述护患沟通给患者康复情况带来的影响。结果护患沟通障碍存在的原因包括护士交流信息量不足、使用专业术语过多、语言失度、解释工作不到位和技术水平不高,针对这些原因,护士在护理工作中要注意语言的规范性、情感性和恰当地应用沉默,还要使用一些非语言沟通,如微笑、眼神关爱等,这样能够促进患者的康复。结论护患沟通是一门艺术,护士要熟练地掌握并运用沟通交流技巧,为患者提供最佳的护理服务,促进患者身心康复。
Objective To explore the significance of nurse-patient communication on rehabilitation of patients. Methods Analyze the reasons for the existence of clinical nurse-patient communication barriers, and for these reasons put forward the items that nurses should pay attention to in their daily work, and discuss the impact of nurse-patient communication on patients’ rehabilitation. Results Nurse-patient communication barriers include the lack of information exchange for nurses, the use of too many terminology, the loss of language, the inadequate interpretation and inadequate technical skills. For these reasons, nurses should pay attention to the normative language , Emotional and appropriate use of silence, but also to use some non-verbal communication, such as smiles, eye care, etc., so as to promote the patient’s recovery. Conclusion Nurse-patient communication is an art. Nurses must skillfully master and use communication skills to provide patients with the best nursing services and promote their physical and psychological recovery.