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全面质量管理 ,是英文TotalQualityControl意译 ,缩写TQC ,亦译“综合质量管理” ,它起源于美国 ,后推广到西欧、日本 ,它是由企业全体人员参加的 ,贯穿于生产经营活动全过程的 ,具有全面性的质量管理办法 ,是企业管理科学化、现代化的一个重要方面。一
TQC, also translated as “Total Quality Management”, originated in the United States and later promoted to Western Europe and Japan. It is attended by all the staff in the enterprise and runs through the whole process of production and operation. A comprehensive quality management approach is an important aspect of scientific and modern enterprise management. one