近年来,湖南省衡阳市大力推行信访举报办事公开,提高工作的透明度,使信访总量下降,署实名举报大幅上升,案件成案率也有较大提高,越级访、集体访和重复访大为减少。科学界定公开内容,开辟阳光通道,把信访常识交到群众手里一是公开信访程序,给群众一块“指示牌”。衡阳市各级纪检 In recent years, Hengyang City, Hunan Province, vigorously promoted open reporting of petitions and letters to improve the transparency of the work, so that the total number of letters and visits decreased substantially, the real name of the real name of the report rose sharply, the case rate has also been greatly improved, more visits, group visits and repeated visits greatly reduced . Scientific definition of open content, open up the Sunshine Channel, the common sense of letters and visits to the hands of the masses First, an open petition procedures, to the masses a “sign.” Hengyang city discipline inspection at all levels