论文部分内容阅读
根据某院近几年病案复印工作的实际情况,分析总结病案复印窗口工作出现的常见问题以及针对存在问题采取相应的病案复印流程改造措施。比较复印流程改造前后病案复印的工作人员人均复印量以及工作满意度,结果显示通过不断优化复印流程,病案复印总人次数和工作人员人均复印人次数均有增长,并且工作人员的满意度有所提高,说明病案复印流程的改造工作取得显著的成果,达到提高病案复印效率,减轻病案复印工作人员的工作压力和提升工作满意度的目的。
According to the actual situation of medical record copying work in a hospital in recent years, the common problems appearing in the work of copying medical records window were analyzed and summarized, and corresponding measures of medical record copying process were taken for the existing problems. The results showed that by continuously optimizing the copying process, the total number of medical records and the number of copies per worker increased as well as the staff’s satisfaction Improve and explain the significant achievements made in the reconstruction of the medical record copying process, and achieve the goal of improving the efficiency of medical record copying, reducing the working pressure of medical record copy workers and improving job satisfaction.