公用事业指具有各企业、事业单位和居民共享的基本特征的,服务于城市生产、流通和居民生活的各项事业的总称。公用事业带有一定的公益性,服务性特点,与人们生产生活直接相关,所以做好公用事业是关系到民生民计大事。而要把公用事业做好,首先做好公用企事业单位的思想政治工作,有了正确思想的指导,才可以更好的服务于民。这当中一条重要的原则是“以人为本”。以人为本,创建公正民主、安定有序的人文环境,既是构建社会土义和谐社会的要求, Public utility refers to the general characteristics of all businesses, institutions and residents to share the basic characteristics of services in urban production, circulation and the life of residents in general. Utilities with a certain public service, service characteristics, and people’s lives directly related, so do public utilities is related to the people’s livelihood and public affairs. We should do a good job in public utilities. First, we should do a good job in ideological and political work in public enterprises and public institutions. Only with the guidance of correct thinking can we better serve the people. One of the important principles is “people-oriented”. People-oriented, to create a just and democratic, stable and orderly human environment, is not only the requirements of building a harmonious society of social justice,