一、情商理论的内涵情商这一概念是美国耶鲁大学的波得·塞拉维和新罕布什尔大学的约翰·梅耶于1990年首次提出的。在他们的一篇题为《什么是情绪智力》的论文中对情绪智商作了定义:情绪智商包含准确地觉察、评价和表达情绪的能力;接近或产生感情以促进思维的能力;理解情绪及情绪知识的能力:调节情绪以助情绪和智力发展的能力。情绪智商具有四大技能,依次由较基础的心理过程 I. INTEGRATION OF EQ INTRODUCTION The concept of emotional intelligence was first introduced in 1990 by Porter Serravi of Yale University in the United States and John Meyer of the University of New Hampshire. Emotional IQ is defined in a paper entitled “What is Emotional Intelligence?” Emotional Intelligence includes the ability to accurately sense, evaluate, and express emotions; the ability to approach or generate feelings to promote thinking; the understanding of emotions and / The ability of emotional knowledge: the ability to regulate emotions to help mood and intellectual development. Emotional intelligence has four major skills, followed by a more basic psychological process