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目的：探讨急诊鼻出血患者的程序化护理模式。方法112例急诊鼻出血患者随机分成对照组和治疗组，每组56例，两组均采用填塞和等离子电凝的治疗方法，对照组辅以常规护理，治疗组辅以程序化护理，实施后以患者治疗时疼痛程度，操作时间、患者满意度作为评价指标。结果本组患者经诊疗和实施程序化护理，全部病例均成功止血，治疗组电凝止血时间3.75±0.92min，对照组7.45±0.63min，P<0.01；治疗组填塞止血时间10.5±1.0min，对照组16.1±1.4m i n，P<0.01；治疗组很满意16例，满意37例，总满意率94.6%，对照组很满意13例，满意33例，总满意率82.1%，治疗组优于对照组，差异有统计学意义(P<0.05)。结论程序化护理可明显提高急诊鼻出血病人的诊疗效果。“,”Objective To explore the emergency procedure nursing of epistaxis patients. Methods The treatment effect of 112 patients with emergency epistaxis were analyzed retrospectively.Al the patients were divided into 2 groups: combined routine nursing with plasma coagulation and nasal packing 56 patients(group 1) ,and combined programmed nursing with the same treatment 56 patients (group 2).Taking treatment time, patients’ satisfaction and pain degree as evaluation parameters. Results Al emergency epistaxis patients were cure through doctors’ treatment and nursing. The treatment time using nasal packing of group 2 was 10.5 ±1.0 minutes, shorter than that of group 1(P<0.01). The treatment time using plasma coagulation of group 2 was 3.75±0.92 minutes, shorter than that of group 1(P<0.01).The total degree of patients’ satisfaction of group 2 was 94.6%, higher than that of group 1(P<0.05).Conclusion The emergency procedure nursing of epistaxi patients can improve the treatment effect.