近年来,汽车质量纠纷问题的投诉呈大幅上升趋势。虽经有关部门的通力查处,上升势头仍没有遏止,给消费者经济上造成很大损失,心理上造成巨大压力。 我国《产品质量法》明确规定,产品出现质量问题,必须实行包修、包退、包换。这个包退、包换,在汽车质量纠纷中却很难落实。今 In recent years, complaints about automobile quality disputes have increased significantly. Despite the efforts of relevant departments to investigate and deal with the problem, the upward trend has not yet been curbed, causing great economic losses to consumers and exerting tremendous psychological pressure. China’s “Product Quality Law” clearly stipulates that product quality problems must be implemented repair, return, replacement. This return, replacement, but it is difficult to implement in the quality of automobile disputes. this