【摘 要】
：
东风朝阳柴油机有限责任公司东风朝柴的服务热线做到了全天24小时提供服务咨询,而且在接通时间、服务态度等方面都有不错的表现,尤其是在夜间接通电话之后,仍然能主动问好并
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东风朝阳柴油机有限责任公司东风朝柴的服务热线做到了全天24小时提供服务咨询,而且在接通时间、服务态度等方面都有不错的表现,尤其是在夜间接通电话之后,仍然能主动问好并自报公司名称,可见东风朝柴对服务人员培训的效果。另外,在回答记者问题时,服务人员显得对业务比较精通,能够比较详细地解答记者的疑惑,并且能够很快地告知记者各地区服务站的联系方式。
Dongfeng Chaoyang Diesel Engine Co., Ltd. Dongfeng Chaoyang Chai’s service hotline to do 24 hours a day to provide service advice, but also in connection time, service attitude and so has a good performance, especially after the night connected to the phone, still able to take the initiative Greetings and self-reported company name, we can see the effect of Dongfeng Chai Chai on service personnel training. In addition, when answering a reporter’s question, the service personnel appear to be more proficient in the business, able to answer the reporter’s doubts in more detail, and can quickly inform reporters of the contact information of service stations in various regions.
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