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医政工作中医疗纠纷的接待体会彭康（湖北省荆州地区卫生局４３４１００）根据工作实践、我认为在医疗纠纷的接待过程中应注意以下三个环节。１见面见面是接待的第一环节，来访者同接待人员双方，将在短时间内形成第一印象，印象的好坏将对整个接待工作产生很大影响。工作...
The reception experience of medical disputes in medical work Peng Kang (Health Department of Jingzhou District, Hubei 434100) According to work practices, I believe that the following three links should be paid attention to in the reception process of medical disputes. 1 Meeting to meet is the first link of the reception. Both the visitor and the receptionist will form a first impression in a short time. The impression will have a great influence on the reception work. jobs...