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当前,企业协作通信发展主要有三大方向,一是向轻平台发展,包括软件化、虚拟化、云服务等;二是需要更易用,如WebRTC、Html5技术的采用,向“通信即应用”发展;三是向更智能化演进,包括自然语言识别、智能硬件、大数据分析等能力的引入。在智能化演进方面,近日Avaya与智能机器人技术提供商小i机器人宣布展开合作,共同开发和推广创新的企业通信和应用方案,并发布了合作开发的第一款应用EliteUC智能小秘书,令“声控”技术步入企业级统一通信应用,使智能化语音成为创新的通信和协作入口。
At present, there are mainly three major directions for the development of enterprise collaborative communications: one is the development of a light platform, including software, virtualization and cloud services; the other is the need for more ease of use, such as the adoption of WebRTC and Html5 technologies, “Development; third is to more intelligent evolution, including the natural language recognition, intelligent hardware, big data analysis capabilities such as the introduction. In the evolution of intelligence, Avaya and intelligent robotic technology providers recently announced the launch of small robot i to jointly develop and promote innovative enterprise communications and applications, and released the first application of cooperation EliteUC smart secretarial, so that ”Voice Control" technology into the enterprise unified communications applications, intelligent voice as an innovative communications and collaboration portal.