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知识审计是企业知识管理战略的重要组成部分以及实施知识管理的首要步骤。在探讨知识审计内涵与作用的基础上,基于研究文献研读梳理出196项要素,通过社会网络分析进行成功要素的识别与归类,并对关键成功要素进行解析,主要包括组织承诺、审计团队、审计流程、审计方技等,以期为现代企业成功实施知识审计以及知识管理提供帮助和借鉴。
Knowledge auditing is an important part of the enterprise knowledge management strategy and the first step in implementing knowledge management. On the basis of discussing the connotation and function of knowledge auditing, based on the research literature, 196 elements were researched and identified, and the success factors were identified and classified through social network analysis. The key success factors were analyzed, including organizational commitment, audit team, Audit process, audit skills, etc., with a view to the successful implementation of modern enterprise knowledge audit and knowledge management to provide help and reference.