在信访接待中，信访干部难免会遇到缠访人员。缠访人员往往对组织上已做出的正确处理不服，在一时难以解决的问题上纠缠不休。这类来访者一般脾气大、火气盛，动辄提嗓门、“杀横枪”，甚至恫吓、威胁信访干部。遇到这样的人员，如果信访干部采取“针尖对麦芒”——以刚对刚的态度，就会加剧其对立情绪，不仅无助于问题的解决，还有可能导致其采取更加过激的行为，影响社会的稳定。因此，遇到缠访者只能采取既按照政策坦然面对， In the petition reception, letters and visits cadres will inevitably encounter entangled staff. The petitioners are often not satisfied with the correct handling already done by the organization and are entangled in the unresolved issue of temporary problems. Such visitors generally have a strong temper and an arrogant voice. They often raise their voices and “kill horizontal guns,” and even intimidate and threaten letters and visits cadres. Encounter such personnel, if petition officials to take “the tip of the straw” - with just right attitude, will aggravate its antagonism, not only help solve the problem, but also may lead to its more aggressive behavior, Affect the stability of society. Therefore, those who encounter problems can only be taken in accordance with the policy to face it,